415 Otter River Rd.
Gardner, MA 01440
- Multiple years experience in QA, Testing and Information Management & Technology.|
- System integration, (Servers, Desktops, Laptops; NetWare, Win9X, NT4, Win2K)
- Applications: (MS-Office, Corel tool suite, Presentation tools, Test tools, HTML)
- Technical problem solving and communication of issues across multiple diciplines.
- Customer Focused. Positive customer relationships.
- Proven ability to translate customer requirements into detailed technical solutions.
- Confident oral, written and presentation skills.
- Process development and documentation.
|EXPERIENCE||Compaq Computer Corp.||1998 - 2002|
|System Software Engineer|
|Compaq Personal Computer Customization Services:|
As the lead certification engineer in Compaq's Customer Certification Services Group, I provided technical consulting on all certification and testing engagements. I was required to understand and configure the customer's enterprise environment to configure and maintain appropriate test-bed platforms. I co-developed with the customer, detailed test plans and reports to meet customer deliverables. It was my responsibility to train the Compaq C.C.S technical staff on customer specific environments, and applications. I was the primary technical liaison for Compaq's C.C.S project managers.
|Digital Equipment Corp.||1996 - 1998|
|Hardware Certification Engineer|
|Digital Personal Computer Business Unit:|
I was the Hardware Certification engineer for the entire Digital Intel Desktop product line, responsible for all Windows 95/98, Windows NT4.0/Win2K, and IBM OS2 certifications. I was trained at Microsoft's Hardware Certification Lab. (WHQL) I developed an MS-Access database for tracking bugs and coordinating efforts between Digital engineers, 3'rd party vendors, and Microsoft, to resolve problems. I provided technical training and support for the Digital PC business Group's QA test engineers.
|Digital Equipment Corp.||1990 - 1996|
|Information Management & Desktop Technology Specialist|
|Digital Alpha Server Business:|
|Digital Equipment Corp.||1985 - 1990|
|Information System Specialist|
|VAX/VMS Systems & Cluster Development Grp.|
|Supported over 150 users on Digital proprietary products in the VAX/VMS Cluster Development Group. Collaborated with all levels of Staff as a member of the VAX/VMS Cluster Development Management Team supporting the VAX Cluster Interconnect Engineering group.|
|Digital Equipment Corp.||1975 - 1985|
|Repair Technician Specialist|
|Final Assembly & Test Hardware Repair|
Lead technician providing work coordination for the Digital Hardware Repair Depot in the Final Assembly and Test Facility. Coordinated the daily duties of 30 system and option level repair technicians. Provided hands-on training for new technicians in Digital specific products. Provided technical product support for Digital hard drive products.
|TARGET JOB||Desired Status:||Full-Time Employee|
|Description of my perfect job:
My next employer should need a team leader with a diverse skill set and a solid work ethic, who is able to communicate effectively between many different disciplines. The position should demand the skills and experience to translate abstract requirements and deliver detailed technical solutions.
|TARGET COMPANY||Technical Category:||Computer Development Quality Assurance, Hardware support, Application support, System Integration & Test, Technology, IM&T.|
|Educational Category:||Computer lab, Hardware support, Technology, IM&T, Instructor, Course development.|
|EDUCATION||Associates, Liberal Arts, MWCC||1975|
|TECHNICAL TRAINING||Windows 2000 for IT Professionals||MS. Networking Essentials||Microsoft Certification (4 weeks)|
|Alteris Express||NT4.0 Core Technologies||NetWare Administration (US. Postal Service)|
|Windows NT for Large Scale Enterprizes||Integrating NT3.51||Supporting MS-Office (2 weeks)|
|Supporting Microsoft SMS||Programming in C||Vax/VMS Pathworks|
|REFERENCES||Jane Breed||Engineering Manager||Globespan|
|Bob Tassinari||Software Development Manager||Compaq|